Terms of Use

1. Website operator

The Tuwena website is operated by TANZACORE HOLDINGS COMPANY LIMITED, using the Tuwena brand.

In these Terms, "Tuwena", "we", "us", and "our" refer to TANZACORE HOLDINGS COMPANY LIMITED in its operation of the Tuwena website.

Contact: [email protected]

2. Acceptance of these Terms

By accessing or using this website, you agree to these Terms of Use. If you do not agree, please do not use the website.

3. Scope

These Terms govern only the public Tuwena informational website and enquiries submitted through it.

They do not govern the future Tuwena marketplace, mobile applications, bookings, payments, customer or business accounts, or other platform services. Separate terms will apply when those services are introduced.

4. Website status

This website is provided for informational purposes.

Tuwena is currently preparing for an initial pilot in Dar es Salaam, Tanzania. Information on the website reflects Tuwena's current direction and may evolve as the platform and related services mature.

Nothing on this website is a binding promise that a particular pilot, feature, service, launch date, geographic rollout, or commercial arrangement will be made available.

5. Permitted use

You may use this website for lawful, personal, informational, and legitimate business-enquiry purposes.

You must not:

• use the website unlawfully or fraudulently;
• attempt to gain unauthorised access to the website or related systems;
• interfere with the website's operation or security;
• introduce malicious code or automated traffic intended to disrupt the website;
• scrape, reproduce, or commercially exploit website content without permission; or
• misrepresent an association with Tuwena or TANZACORE HOLDINGS COMPANY LIMITED.

6. Enquiries

Submitting an enquiry does not create a partnership, agency relationship, employment relationship, investment arrangement, service contract, or other binding commitment.

We may decide whether and how to respond to an enquiry.

7. Intellectual property

Unless expressly stated otherwise, the Tuwena name, visual identity, logo, website design, text, graphics, illustrations, and other original website content are owned by or licensed to TANZACORE HOLDINGS COMPANY LIMITED.

You may view the website and share ordinary links to it. You may not copy, adapt, publish, distribute, license, sell, or commercially exploit protected content without prior written permission.

8. Accuracy and availability

We aim to keep the website accurate and available, but we do not guarantee that:

• all content is complete, current, or error-free;
• access will be uninterrupted or secure; or
• the website will always remain available in its current form.

We may change, suspend, or withdraw any part of the website without notice.

9. Third-party services and links

The website may rely on or link to third-party services. We do not control third-party websites and are not responsible for their content, availability, or practices.

10. Disclaimer

To the extent permitted by law, the website and its content are provided on an "as available" basis for general information.

Nothing on the website constitutes legal, financial, investment, or other professional advice.

Nothing in these Terms excludes any right or liability that cannot lawfully be excluded.

11. Limitation of liability

To the fullest extent permitted by applicable law, TANZACORE HOLDINGS COMPANY LIMITED will not be liable for indirect, incidental, special, or consequential loss arising from or connected with use of, inability to use, or reliance on this informational website.

Our total liability in relation to the website will not exceed the amount, if any, you paid specifically to access the website.

This limitation does not apply where liability cannot legally be limited or excluded.

12. Privacy

Our processing of personal information through this website is described in the Privacy Policy.

Our use of cookies and similar technologies is described in the Cookie Policy.

13. Governing law and jurisdiction

These Terms are governed by and construed in accordance with the laws of the United Republic of Tanzania.

Subject to any mandatory rights that apply to you, the courts of the United Republic of Tanzania will have jurisdiction over disputes arising from or connected with these Terms or the website.

14. Changes to these Terms

We may update these Terms as the website, our practices, or legal requirements change. The current version and effective date will be published on this page.

15. Contact

TANZACORE HOLDINGS COMPANY LIMITED
Operating the Tuwena brand
Email: [email protected]